Privacy Policy

Effective Date: [24.09.2024.]

Privacy Policy for SMS and Website

1. Introduction

At Ahan LLC, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our SMS services and visit our website. By using our services, you agree to the terms set forth in this policy.

2. Information We Collect

We collect personal data to provide, improve, and customize our services. This includes:

• Phone Number: When you opt in to receive SMS messages.

• Email Address: If you provide it for account creation or communication.

• IP Address & Device Information: When you visit our website.

• Location Data: In cases where location-based services are enabled.

• Message Interaction: Information regarding how you interact with our SMS services, such as when you open or respond to messages.

3. How We Use Your Information

The information we collect is used to:

• Send you SMS updates, promotions, and alerts based on your consent.

• Improve our website’s performance and user experience.

• Provide customer support and respond to inquiries.

• Comply with legal obligations or defend our legal rights.

We only send SMS messages to users who have explicitly opted in. Message frequency varies based on user preferences. Standard message and data rates may apply, depending on your carrier, such as T-Mobile, Bell, or Rogers.

4. Opting Out of SMS Messages

You can opt out of receiving SMS messages at any time by texting “STOP” to 213-348-1968. After opting out, you will no longer receive marketing messages but may still receive transactional or service-related notifications.

If you wish to stop receiving these altogether, you can contact us at admin@ahanllc.com or by calling 213-348-1968.

5. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share information with trusted service providers for:

• Processing payments or delivering SMS messages.

• Analyzing data to improve service.

• Complying with legal requirements (e.g., responding to government inquiries).

These partners are bound by data protection agreements ensuring that your personal information is safeguarded.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: Request a copy of the information we hold about you or correct inaccuracies.

• Deletion: Request deletion of your personal information, subject to exceptions under applicable laws.

• Data Portability: Request to transfer your data to another service provider.

• Withdrawing Consent: Opt out of marketing communications at any time.

To exercise these rights, contact us at  admin@ahanllc.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. If you no longer want us to use your data, you may request deletion, and we will comply where applicable by law.

8. Opt-Out Process

As per our SMS Terms and Conditions, you can opt out of receiving SMS messages at any time by:

•    Texting "STOP" to 213-348-1968

•    Following the opt-out instructions provided in the SMS messages.

After opting out, you will no longer receive marketing messages but may still receive necessary service-related notifications.

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies collect data such as IP addresses and browsing behavior. You may manage cookie preferences through your browser settings.

10. Security

We take data security seriously and implement industry-standard practices to protect your information. This includes encryption, access controls, and regular security audits.

However, please note that no method of transmission over the internet or SMS is 100% secure, and we cannot guarantee absolute security.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. We will notify users of significant changes via email or SMS, and the updated policy will be posted on our website.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:

• Email: admin@ahanllc.com

• Phone: 406-927-3384

• Address: AHAN LLC, UNIT 69, 1519 East Chapman Avenue, Fullerton, CA, 92831, United States